Privacy Policy

Last Updated: February 2024

1. Information We Collect

When you use Novus Stream Solutions applications (like our Discord bots), we may collect the following data strictly for operational purposes:

• Discord User IDs and Guild (Server) IDs: To identify who is creating or joining sessions and where events are hosted.
• Interaction Data: Commands used, button clicks, and session metadata (game names, times) to provide the scheduling service.

We do not collect or store personal messages, billing information (which is handled entirely by Discord/Stripe), or any data outside the direct scope of the bot's functionality.

2. How We Use Your Information

The information we collect is used solely to:

• Operate, maintain, and provide the features of our applications.
• Ensure proper premium tier access for monetized servers/users.
• Troubleshoot errors and improve system reliability.

3. Data Retention and Security

Session data is stored securely in our database. Expired sessions may be routinely cleared to maintain performance. We implement standard security measures to protect against unauthorized access to this data.

4. Third-Party Sharing

We do not sell, trade, or rent your data to third parties. Data is only shared with trusted infrastructure providers (like our database hosts) necessary for operating the service.

5. Your Rights

If you wish to have your data removed from our systems, server administrators can kick the bot, and users can request data deletion by contacting us at novusstreamsolutions@gmail.com.